Visionary Strategist: Inspiring Leaders
With deep expertise in AI, intelligent customer interaction, and omnichannel retail, coupled with a firm belief in the power of human ingenuity, I inspire companies to explore and capitalize on the rapidly increasing digital innovation and transformation opportunities.
Human ingenuity and organizational engagement are the true drivers of AI success.
In today's AI-driven era, it's not just about technology, but rather how people and organizations adopt and apply it. The collective wisdom, experience, and creativity within an organization play a crucial role in directing the use of advanced technology.
Empowering organizations in the individual age
Unlock the potential of AI and conversational technology. My services blend practical innovation with strategic insight and can be tailored to your unique needs. Use my years of experience in the digital landscape to inspire your organization to take control over technology, define customer-centric ambitions, accelerate innovation, transform your organization, and achieve business goals. Experience a practical approach that combines the straightforwardness of IKEA with the strategic depth of BCG to make the complex understandable and the innovative practical.
Let's build success in an AI-powered world.
Let me inspire the stakeholders in your organization, to create awareness, a sense of urgency, and build a shared vision on the future of your customer interaction.
Inspire
Tap into my experience to help define your digital business ambition, draw a roadmap for innovation, keep your organization aligned, avoid pitfalls, and create success.
Envision
Let’s bring your digital ambition to life, develop cutting-edge business concepts, and advance customer interaction strategies in a fast and hands-on manner.
Design
Dive into my range of services to see how they align with your goals, or reach out directly to discuss how we can tailor them to your organization's unique needs.
Let's collaborate to transform your AI aspirations into tangible success.
The bonsing|mann models
Under the name Bonsing/Mann, I translate my ideas and insights on customer interaction and new technology into visual models, making complex developments easily understandable.
NEW:
the Intelligent Customer Interaction model
Check out my latest groundbreaking model that challenges traditional journey perspectives and explains the rise and working of intelligent customer interaction.
My drive to inspire
With over 35 years in omnichannel marketing and commerce, I’m sharing the insights gained from being at the forefront of digital innovations. I’ve learned that vision, leadership, and the people in organizations are key to the success of digital transformation. My models, presentations, and publications aim to inspire and guide in this dynamic digital world. My experience ensures that I can put developments into perspective.
I’m here to help.